Brampton Financial Management Ltd
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Treating Customers Fairly

We take care to maintain high standards of service. If we are aware of client concerns or unease we give priority to resolving the matter as quickly as possible. To assist with this process we have prepared procedures to ensure that complaints are handled fairly and within reasonable timescale's. Please contact Stephen Harryman of for a copy of the latest Complaints Handling Procedure.

In the event that we are unable to resolve the issue to your satisfaction or within our stated timescale's then you may refer your complaint to the Financial Ombudsman Service within six months of the date of our final response letter, otherwise you would lose this referral right. A copy of the Financial Ombudsman Service leaflet 'your complaint and the Ombudsman' will be sent to you and you may request further copies as necessary.

The contact details for the Financial Ombudsman Service (FOS) are as follows:

Financial Ombudsman Service,
Exchange Tower,
E14 9SR



Telephone: 0800 023 4567 or 0300 123 9123 (from a mobile)